EXCHANGES & Returns

We are happy to accept returns for merchandise that has not been worn, washed, or altered, and in the original packaging (box, garment bag, etc) within 7 days of receiving. Pack item(s) securely in the original product packaging. We will refund the purchase price of the return, minus any shipping/handling charges.

Send the return package to the following address:

AMIR JAMES

RETURN FULFILLMENT CENTER

P.O. BOX 250375

ATLANTA, GA  30325    

Amir James recommends using a traceable carrier, insured for the full value of the return merchandise. We are not responsible for return packages lost en route.

Please Note: Be aware that refunds may take up to 7-10 days to appear on your account.

EXCHANGE POLICY

We will allow an exchange for another size, color way, or style as long as the item is still in new condition. A request for an exchange must be made within 10 days after the package is received. From the 11th day onward, we will not grant any exchanges.

The item MUST be in the same condition that it was received (un-worn & un-washed). Please send the item to the above address with your contact/item information (i.e. SKU, Order #, Color, Size) that you would prefer.

 

SHIPMENT STATUS

Once your order has been shipped, you will receive an email confirmation with your shipping details as well as a tracking number.

SHIPMENT TIMELINE

In addition to the delivery method chosen, please keep in mind that processing time is up to 48 hours. 

Ground Shipping, Please Allow 5-7 Business Days after processing time.

Priority Shipping, Please allow 2-4 Business Days after processing time. 

Overnight Shipping, Please allow 1 Business Day after processing time.

Our business days are Monday through Friday; if an order is placed after 1 PM Eastern, we will not process until the following morning. Also, if an order is placed after 1 PM on Friday or during the weekend, we will not process it until the following business day.

Please Note: Estimated delivery times are to be used only as a guide and commence from the date of dispatch. Amir James is not responsible for any delays caused by destination and/or third party processes.

INTERNATIONAL SHIPPING

At this time, we only ship to the contiguous United States, Alaska & Hawaii, and Canada. If you would like to place an International Order, please contact us at info@amirjames.com.