EXCHANGES & Returns

We are happy to accept returns for merchandise that has not been worn, washed, or altered, and in the original packaging (box, garment bag, etc) within 7 days of receiving. Pack item(s) securely in the original product packaging. We will refund the purchase price of the return, minus any shipping/handling charges.

Send the return package to the following address:

AMIR JAMES

RETURN FULFILLMENT CENTER

P.O. BOX 250375

ATLANTA, GA  30325    

Amir James recommends using a traceable carrier, insured for the full value of the return merchandise. We are not responsible for return packages lost en route.

Please Note: Be aware that refunds may take up to 7-10 days to appear on your account.

EXCHANGE POLICY

We will allow an exchange for another size, color way, or style as long as the item is still in new condition. A request for an exchange must be made within 3 days after the package is received. From the 4th day onward, we will not grant any exchanges.

The item MUST be in the same condition that it was received (un-worn & un-washed). Please send the item to the above address with your contact/item information (i.e. SKU, Order #, Color, Size) that you would prefer.

 

SHIPMENT STATUS

Once your order has been shipped, you will receive an email confirmation with your shipping details as well as a tracking number.

SHIPMENT TIMELINE

In addition to the delivery method chosen, please keep in mind that processing time is up to 48 hours. 

Ground Shipping, Please Allow 5-7 Business Days after processing time.

Priority Shipping, Please allow 2-4 Business Days after processing time. 

Overnight Shipping, Please allow 1 Business Day after processing time.

Our business days are Monday through Friday; if an order is placed after 1 PM Eastern, we will not process until the following morning. Also, if an order is placed after 1 PM on Friday or during the weekend, we will not process it until the following business day.

Please Note: Estimated delivery times are to be used only as a guide and commence from the date of dispatch. Amir James is not responsible for any delays caused by destination and/or third party processes.

INTERNATIONAL SHIPPING

At this time, we only ship to the contiguous United States, Alaska & Hawaii, and Canada. If you would like to place an International Order, please contact us at info@amirjames.com.